At Rajasthan Tours, we understand that travel plans may change. This policy explains how to request a cancellation, how refund eligibility is assessed, and what to know before cancelling a travel booking.
Last Updated: 01 October 2026
If you need to cancel a booking, please contact Rajasthan Tours as soon as possible. Early communication helps us check the booking status and any applicable cancellation conditions.
Please include your booking reference, travel date, name used for the booking, and contact number in your cancellation request. You can submit your request by email or contact us by phone. A cancellation request is subject to confirmation. Please retain the written communication regarding your request and its outcome.
Cancellation charges, where applicable, depend on the confirmed booking terms, the type of travel service, the timing of the cancellation, and any applicable charges imposed by the relevant service provider. The applicable cancellation conditions should be checked in your quotation, booking confirmation, invoice, ticket, voucher, or other booking documents before payment or confirmation. There is no single cancellation percentage stated on this page for every booking. Please contact us to confirm the conditions applicable to your specific reservation.
Refund eligibility depends on the confirmed terms of your booking, the services already arranged or provided, and any applicable cancellation charges or supplier restrictions. Where a refund is due, the refundable amount will be determined after reviewing the booking details and applicable conditions. Any deductions should be explained to the customer.
A cancellation request does not automatically mean that the entire amount paid is refundable. Please contact us for an assessment of your booking before assuming that a refund is due.
Once cancellation and refund eligibility have been reviewed, Rajasthan Tours will communicate the applicable refund amount and the expected processing arrangements, where a refund is due.
Processing time may depend on the payment method, working days and, where applicable, confirmation or processing by a hotel, transport provider, or other service provider. If you are waiting for a refund, please contact us with your booking reference so that we can review its status.
A travel booking may include separate services such as hotels, taxi or vehicle arrangements, sightseeing, activities, or other travel components. Different components may have different cancellation and refund conditions.
If only part of a booking is cancelled, the refund assessment will take into account the affected services and their applicable booking conditions. Any special conditions communicated by a service provider should be reviewed alongside your booking confirmation.
If you want to change your travel date, itinerary, hotel, vehicle, passenger details, or another booking component, please contact us before making alternative arrangements.
Requested changes depend on availability and the applicable booking terms. Additional charges or differences in price may apply where relevant. A change is not confirmed until it has been communicated to you.
If Rajasthan Tours or a relevant service provider cannot deliver a confirmed service, we will communicate the situation and explain the available options under the applicable booking conditions. Any refund, alternative arrangement, or other resolution will depend on the circumstances, the confirmed booking terms, and applicable requirements. Customers will be informed of the relevant arrangements.
Events such as severe weather, road closures, government restrictions, natural events, or other disruptions may affect travel services.
In such situations, we will review the circumstances and the applicable booking conditions before communicating available options. Refunds or changes are not automatically guaranteed and will be handled according to the relevant terms and applicable requirements.
For cancellation requests, refund queries, or updates on an existing request, please contact us using the details below.
Business Name: Rajasthan Tours
Address: G-141 Manglam City, Hathoj, Jhotwara, Jaipur, Rajasthan – 302012, India
Phone: +91 9509447882
Email: rajasthantours@gmail.com
Website: rajasthanstours.com
Please keep your booking confirmation and payment details available when contacting us. Do not send full payment card details or passwords by email.
Rajasthan Tours may update this policy when its procedures or applicable requirements change. The updated version will be published on this page with a revised update date.
The booking-specific terms communicated and applicable to your reservation should be reviewed together with this policy. Updates to this page do not, by themselves, remove rights or obligations arising under applicable law.